Frequently Asked Questions
Everything you need to know about your Ayurvedic lifestyle journey
What is the standard shipping time for my order?
We typically process orders within 24-48 hours. Depending on your location, delivery usually takes 3 to 7 business days across India.
Are Krishna's Herbal & Ayurveda products 100% natural?
Yes, all our products are crafted using authentic Ayurvedic formulations, sourced from high-quality herbs and prepared under strict quality controls without harmful chemicals.
How can I track my order status?
Once your order is dispatched, you will receive a tracking link via SMS and email. You can also visit our 'Track Order' page and enter your order ID.
What is your return and refund policy?
We offer a 7-day return policy for products that are received in a damaged condition or if the wrong item was delivered. Please ensure the seal remains intact.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across India, alongside secure online payment options including UPI, Credit/Debit cards, and Net Banking.
Can I cancel my order after it has been placed?
Orders can be cancelled within 2 hours of placement or before they are dispatched. Please contact our customer support team for immediate assistance.